Sevda app privacy policy

 

Using our Sevda app you need to give us certain information. You should always know what data we collect from you and how we use it. You can also share information with other Sevda users ("Users") via the app or on our website www.sevda.app.

 

The purpose of the Privacy Policy document is to tell you how we collect, protect, store and disclose your information. It also tells you to whom and to what extent we disclose it. We also recommend that you read our Terms of Service.

 

The Sevda app is used throughout the world. In order to properly store our users' information, we will send it to servers located in European Union countries. In our Policy we also tell you how we protect your data when we transfer it abroad.

 

You must have control over the collection and use of the data transferred to us.

 

About us

 

Amarena Software (referred to throughout this Policy as "we" and "us") is the operator of the personal data collected and processed by the Sevda application and website.

 

You can contact us with questions about personal data protection by writing to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

The legal basis for using your data

 

Contractual necessity

 

Some of the information you provide to us is in accordance with the Terms of Service. For example, in order to provide you with our social networking services, you agree to provide us with your details: nickname, name, email address, photo, gender, geolocation, weight, etc.

 

Consent

 

In the privacy settings in your browser or on your device, you voluntarily consent to the use of your personal data. For example, you consent to the display of targeted advertisements to you on our app.

 

Legitimate interests

 

In our legitimate interests

• carry out research to help develop and improve the app and services to make it even more convenient and better for you;
• respond to your enquiries to ensure that we offer a quality service and successfully resolve problems;
• prevent illegal behaviour and ensure that our services are safe and reliable;
• prevent fraudulent transactions and ensure the security of the services we provide;
• protect our rights, defend ourselves against legal claims, and defend the interests of our users and third party representatives.

 

Age of Sevda users

Our users must be at least 13 years old (or older if your country has a higher legal age to use the app).

If we become aware that a user under the age of 13 has registered and provided his or her personal details, we will take steps to delete such a profile and all information about him or her.

If we delete your profile for breaking the minimum age rule, we may keep your email and IP address so you don't try to circumvent our rules by creating a new profile.

 

Creating an account

 

If you choose to create an account, you must provide us with certain personal details so that we can enable you to use our application.

 

You can use an alias in our app. This will be visible to all users. You can voluntarily give your real name so that you can use it to regain access to your account in case you forget your password. Your real name will not be in the public domain.

 

Some of the other details you provide when you register may be visible to visitors to your page. You can control how they are displayed in the settings.

 

You can only create one account. If we establish the fact that you are creating multiple accounts, we can block them all.

 

In order to prevent misuse of Sevda by a user whose account has been terminated, we will retain information we deem necessary to prevent that user from creating a new account in violation of our Terms of Service and to ensure compliance with all laws and legal regulations.

 

Once registered, you can view and change any information at any time, except your nickname.

 

When you first use the app, you consent to the collection of personal data for marketing and promotional purposes. If you do not want your data to be used, indicate this. In the app settings menu, you also have the option to opt out of personal data collection for advertising purposes.

 

 

You agree to update the personal data in your account in a timely manner.

 

 

Account monitoring and verification

 

Accounts in our app are monitored and verified by automated systems, company staff and moderators to monitor and review accounts (including photos and other information uploaded to user profiles) and posts for compliance with our Terms of Service.

 

If we find any accounts or posts that violate our Terms of Service, we will block or delete the account in question.

 

 

Setting up access

 

You can use your mobile device's access settings to control the app's access to some of your data.

 

For example, you can disable access to the app using the operating system. Note that this may affect the continued use of the app. It may become unusable.

 

You can also use the settings to control the receipt of notifications sent by the Sevda app.

          

 

Profile information

 

When using the Sevda app, be aware that all data you post or send in the app may be available to other users and to other third parties.

 

We advise you to be careful about the information you disclose about yourself to other users. Be cautious when posting information about your religion, health, or other issues in your profile. Information about sexual preference can be given by you voluntarily when you create your profile. You are under no obligation to do so.

 

We do not recommend that you disclose your phone numbers, credit card details, passport and other document details, email addresses, links, messenger details, full names and addresses, license numbers or other sensitive information to other users or leave this information in the public domain. This data can be used by cybercriminals.

 

Remember that the photos you post on Sevda may also reveal information about you.

 

By submitting the above information, you take full responsibility for its further use by other users of our application. If you provide or upload personal information about yourself, you consent to its processing and publication in the public domain.

 

When talking about yourself and communicating with other users, only you decide how much personal information you share. You are responsible for all the information you share on our app. It is your responsibility to think carefully before disclosing any information.

 

 

 

The information specified in your profile on Sevda and other data you disclose on the app can be viewed by other users. They can also share this information with persons who are not users of the app. For example, someone can take a screenshot of a photo in your profile and send it to a third party, regardless of whether they are a user of our app.

 

In certain countries (in the Republic of Korea), users can download a copy of their message history (this is a local legal requirement). We have no control over the publication or use of this information by users.

 

 

Profile verification information

 

In the interest of security, to prevent fraud, we may ask users to verify their account. We fight the creation of fake accounts that can be used to harm other users or commit cybercrime.

 

You can be verified using your mobile phone number. This is only necessary to ensure that you are not a robot.

 

Once you have been verified, you will be able to access more features of our app, for example you will be able to communicate with more people. You will also be able to regain access to your account later with this phone number if you forget your nickname or password.

 

 

 

 

Geolocation information

 

We use your location data in our app. If you deny the Sevda App access to your location in your phone settings, you will not be able to use it properly. This information cannot be withheld from us and users.

 

We will collect information about your location through the GPS location of your device,

 

This information helps us determine your physical location. With this information you can find other users who are near you.

 

 

Information on the device

 

When you use the App, we may collect certain information about your device. For example, we may collect information about your unique device ID, operating system and MAC address, and device model, for the purposes set out in this Policy.

 

 

Links

 

We may remember how you interact with links available on Sevda, including links to third party services.

 

 

 

Feedback

 

From time to time we may carry out surveys for research purposes. We may contact you to see if you would like to take part.

 

We may contact you to see if you would like to provide feedback or other feedback or participate in an advertising campaign.

 

Such surveys are voluntary and further information about them will be provided to you as soon as we contact you. If you do not want to be contacted about participating in surveys and advertising campaigns, please indicate this in the app settings.

 

If you have any questions about surveys or marketing campaigns, you can email us This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

 

Cookies and similar technologies

If you use our website, we may automatically collect some of your personal data through the use of cookies or similar technologies.

 

A cookie is a file that is downloaded to your device or browser so that we can recognise and remember you.

 

When your browser allows these cookies, we use session cookies and persistent cookies to better understand how you interact with the site.

 

Cookies are also used to personalise the content we show you, including advertisements.

 

You can find out more about cookies and how we use them on our website www.sevda.app .

 

Using your information

To enable you to use our application, we need certain information. When you decide to give us your information, we collect and use it to manage our application.

 

We may use your details you leave on our app to

 

• to offer you our services;
• tell you about innovations and updates to our app;
• personalise the content you receive;
• personalise the app and website for you,
• analyse and draw conclusions about how you interact with the app and website;
• resolve disputes, troubleshoot problems and enforce our Terms of Service;
• investigate fraud and protect our legal interests;
• ensure compliance with our Terms of Service;
• send you information about available promotions and offers if you have signed up to the newsletter or have otherwise indicated to us that you do not object to it (you can withdraw your consent at any time);
• protect our users from any harm.

 

 

 

Payment information

 

You can provide us with your payment information including your credit or debit card number, expiry date, CVV code and billing address in order to purchase advertisements or other products provided as part of our application.

 

If you buy something in our app or on our website using a reseller service, we may receive information about your transaction, such as when it was made or when the subscription should end or automatically update.

 

 

Disclosure of information

We disclose or share your personal data with your consent and at your direction. By using our app, you confirm that you agree that your data may be disclosed.

We will not disclose your personal information to third parties, except in the limited circumstances listed below.

 

Law enforcement authorities

It is very important to us that all Sevda users behave appropriately when using our application, so we may share any personal data you provide to Sevda with law enforcement authorities depending on the nature of the request and the problem,.

We will also cooperate with law enforcement authorities, both within and outside your country, when required by law, when investigating a potential crime or when it is necessary to protect someone's vital interests.

For these purposes, we may retain or disclose your information, including your credentials, if we have reason to believe that this is necessary:

• compliance with a law or legal provision or the implementation of a judicial proceeding, a court order or a response to a request from a judicial authority;
• to protect a person's safety;
• to respond to fraud, security threats or technical problems.

 

Advertising partners

Our advertising partners provide targeted advertising in our app and on our website (including video advertising with pay-per-view).

We may share with advertising partners your advertising ID linked to your device (device ID), age, gender and IP address (and your estimated location based on your IP address).

 

Moderators

Moderators are volunteers who check the data you upload and create in our app. They monitor user behaviour on the website and in the app.

We may disclose information such as name and registration details, profile details, messages and photos to moderators.

 

Payment and telecommunications companies

We may pass on to this third party the Cardholder's name, Cardholder's address, Card number, Transaction amount, Transaction date and time to pay for products and services you purchase from our App.

 

Service providers

We engage certain third parties to perform certain tasks and services for us. We may disclose your personal information to these third parties, but only for the purpose of carrying out these tasks or providing services.

We take great care to ensure that all of our service providers have appropriate data protection and information security measures in place, and only provide them with the personal data they need to provide the service in question.

In addition, our suppliers are subject to extended obligations under our contractual arrangements, including strict limitations on data storage.

For example, we use the following providers to provide our services to users of the Sevda app:

• Billing services. They allow our users to purchase paid app features (e.g. Apple store)
• Marketing services. They allow Sevda to be promoted and advertised to potential users (e.g. on Facebook)

 

Marketing service providers

We may cooperate with advertisers and place third party advertisements on our app or website ("Advertising Partners"). We also cooperate with marketing service providers (such as Facebook) ("Marketing Service Providers"). Marketing Service Providers help us perform marketing and advertising tasks on third-party websites and apps. They also help to evaluate the effectiveness of our advertising campaigns.

We disclose a limited amount of your personal information to companies for marketing and advertising purposes. We may share with them your advertising identifier linked to your device (device ID), estimated location (based on your IP address), age, gender and data about your visits to and interactions with websites or applications.

We share your details with them for the following purposes:

• to show ads to users who have visited the Sevda app/site but have not yet created a Sevda account;
• to exclude you from advertising campaigns aimed at attracting new users if you already have an account on Sevda;
• to show advertisements to already registered Sevda users, encouraging them to use the new services. By developing new features on the app, we can advertise them to current users;
• to build a target audience for our advertising from potential users who are similar to you, based on the information that marketing service providers have gathered about you ('similar target audience');
• to include you in a "special target audience" to receive promotional material from Sevda (this includes users who will be most interested in a particular advertisement).

 

Some platforms require user consent before Sevda is allowed to use data collected through that platform for advertising purposes. In such cases, Sevda will only use this data if the necessary consent is obtained.

In your device's security settings, you can prohibit or restrict the disclosure of device IDs to third-party advertisers.

In some cases, third parties will also use the data they collect for their own purposes, such as combining your data with other available data to inform you about promotional services provided to other customers.

 

 

Security

Our technical experts work continuously to ensure that Sevda remains a secure application. Sevda takes appropriate security measures to protect and prevent loss, misuse, unauthorized access or disclosure and alteration of the information under our control, including your personal data.

Unfortunately, no website, application or data transmission over the internet is completely secure. We cannot guarantee that hacking, unauthorised access, data loss or other breaches will never occur.

 

Take the necessary steps to protect your data, namely

• Log out of your account at the end of the session.
• Do not give your password to anyone
• Change your password periodically.

 

 

Your rights

 

The privacy laws in force in your country may give you the following rights:

• The full list of your rights (which may include rights not outlined below) may vary from country to country. You should do your own research into your rights under the privacy laws in your country.
• The right to information: which personal data is processed by the organisation and why.
• Right to object: in certain circumstances (including when data is processed for legitimate interests or for marketing purposes), you may object to such processing.
• Right to delete: you have the right to delete data in certain circumstances.
• The right to restrict processing: in some cases you have the right to request that the processing be stopped, but the data will not be deleted.
• The right to data portability: you can request a copy of your data in machine-readable form that can be transferred to another provider.
• Right of access: you can request a copy of your data.
• The right to correction: If the data is incorrect, you have the right to have it corrected.
• Rights related to automated decision-making, including profiling. Processing carried out solely on an automated basis can lead to a decision that has legal and other significant human consequences. In such circumstances, your rights include the right to human intervention in the decision-making process.

 

If you would like to exercise any of the rights listed above, email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

To protect our users, we may ask for certain information to confirm your identity before proceeding to process your request.

If you feel that we have failed to resolve your problem, you can take a complaint to the relevant privacy and personal data protection authority in your country at any time.

 

Residents of California

If you are a California resident, you may request a disclosure notice about the types of personal information we have provided about you to third parties for marketing purposes during the previous calendar year.

To request this notice, send your request here. We will respond to you within 30 days.

For your protection and the protection of all our users, we may ask you for proof of identity before we can respond to such a request.

 

Data location

We want you to have access to Sevda wherever you are. We use a global network of servers located throughout the European Union.

Data collected by our advertising partners and other service providers may also be stored outside the European Union.

We ensure that data is adequately protected and that applicable EU-approved legal schemes are followed and robust contractual standards are implemented.

If you would like more information about our protection measures, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Global activities and data transfer

Users of our application may be located in any country. If the laws of your country allow you to do so, you consent and authorise us to use, transfer and store your information within the EU and any other country in which we do business.

In some of the countries to which we transfer personal data, privacy and data protection laws and government data access rules may differ from those in your country.

 

Storing and deleting data

We only hold your personal information for as long as we need it based on legitimate interests and in accordance with applicable law.

You can delete your account permanently at any time.

Once you have deleted your account, you will not be able to restore it. We will delete your personal data from our servers except in the following cases

• we must retain data in accordance with applicable law (for example, if you make purchases from the app, some personal information must be retained for accounting purposes);
• we must retain data to prove that we comply with applicable laws;
• There is an unresolved problem, litigation, complaint, dispute that requires the relevant information to be held until the conflict is resolved;
• information must be kept to safeguard our legitimate interests, such as preventing fraud and improving user safety.

 

For example, the information may be required to prevent the re-registration of an account of a user previously blocked for misconduct or for violating the service's secure usage rules.

 

We continually review retention periods for personal data and delete any personally identifiable data as soon as it is no longer needed.

Please note that even after deleting your account or after you remove information from your profile, third parties will be able to see copies of this information to the extent that it was previously disclosed to them, or to the extent that other users have saved or copied it.

We have no control over this and accept no obligation to do so. If you have given third party applications or websites access to your personal information, they may retain this information in accordance with their terms of service and privacy policy.

 

Changes to this privacy policy

 

Sevda is constantly evolving and we may revise our Privacy Policy from time to time. The latest version of the policy takes precedence when regulating our use of your data and can be found at the address of the Policy.

If we make a material change to this policy, we may notify you.

Effective date. This Privacy Policy was last amended on 01 October 2021.